Privacy Policy

1. Who we are

Avora Support is a remote customer support and staffing company. Our contact email is hello@avorasupport.com.

2. Personal data we collect

We collect personal data in the following circumstances:

• When you complete our booking, contact, or careers form
• When you email us directly
• When we provide customer support on behalf of our clients (in which case our clients are the data controllers and we act as processors)

The data we collect may include: name, email address, phone number, company name, location, and any information you choose to include in correspondence with us.

3. How we use your data

We use your data to:

• Respond to your enquiries and manage our business relationship
• Process job applications
• Deliver agreed support services on behalf of our clients
• Comply with legal obligations

4. Cross-border data transfers

Avora Support operates between Nigeria and the United States. By submitting data to us, you acknowledge that your data may be transferred to, stored and processed in Nigeria. We take reasonable steps to ensure your data is handled securely and in accordance with this policy, regardless of where it is processed.

5. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Job application data is typically retained for six months unless you consent to longer retention for our talent pool.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To make a request, contact us at hello@avorasupport.com.

7. Cookies

This website does not currently use analytics or tracking cookies. If this changes, this policy will be updated and a cookie notice will be added.

8. Contact

For any privacy-related questions, contact us at hello@avorasupport.com.